Head of Sales

Job Title: Sales Head – SaaS Product

Location: Chennai, India

About the Role

We are looking for an experienced and results-driven Sales Head to lead the sales function for our SaaS product. The ideal candidate will be responsible for driving revenue growth, performing sales team, developing strategic sales plans, and expanding our customer base across target markets.

This role requires a strong understanding of SaaS sales, enterprise sales cycles, consultative selling, and customer relationship management.

Key Responsibilities Sales Strategy & Revenue Growth

• Develop and execute the overall sales strategy to achieve revenue and growth targets.
• Identify new business opportunities across SMEs, Mid-Market, and Enterprise customers.
• Build a predictable sales pipeline and drive consistent revenue growth.
• Develop pricing, go-to-market, and sales expansion strategies.

Business Development

• Generate and qualify new business opportunities through multiple channels.
• Build relationships with CXOs, decision-makers, and key stakeholders.
• Lead complex sales negotiations and close high-value deals.
• Develop strategic partnerships and channel sales opportunities.

Customer Relationship Management

• Build long-term relationships with key customers.
• Understand customer business challenges and position the SaaS solution effectively.
• Work closely with Customer Success to improve customer retention and upselling opportunities.

Sales Operations

• Maintain accurate sales forecasts and pipeline reports.
• Ensure CRM hygiene and sales process compliance.
• Analyze sales data and market trends to identify growth opportunities.
• Monitor competitor activities and recommend strategic actions.

Cross-functional Collaboration

• Collaborate with Product, Marketing, Customer Success, and Operations teams.
• Provide customer feedback to support product enhancements.
• Assist in planning product launches and marketing campaigns.

Required Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• MBA is preferred.
• 8–15 years of B2B sales experience, with at least 4–5 years in SaaS sales.
• Minimum 3 years of experience managing sales teams.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience selling subscription-based software solutions.
• Strong understanding of SaaS metrics such as ARR, MRR, CAC, LTV, churn, and customer acquisition.