Head of Marketing Operations

Location: London (Hybrid working required)

Contract: Freelance / Temporary Contract

Duration: Initial contract with potential to convert to permanent

Start Date: ASAP

IR35: TBC

Rate: Competitive Daily Rate

Are you a strategic creative, marketing and content operations leader who thrives on transforming content ecosystems, driving organisational change and building high-performing teams?

We're partnering with a leading consumer-focused organisation undergoing a significant content transformation programme. This is a high-impact opportunity to shape and lead a new content operating model, aligning content investment, resources and capabilities with commercial priorities.

What you'll be doing:

• Led the design and delivery of a content operating model.
• Develop and implement the content transformation roadmap.
• Define how in-house teams, agency partners, freelance talent and global content resources work together within a connected ecosystem.
• Establish governance, prioritisation frameworks and ways of working.
• Align content investment and resource allocation with business goals and growth opportunities.
• Lead content demand and capacity planning across multiple stakeholders.
• Build strategic partnerships with creative, production and content delivery partners.
• Drive innovation through AI, automation and emerging content technologies.
• Lead and develop internal creative and content operations teams.

What we're looking for:

• Significant experience in Transformation, Content Operations, Creative Operations, Marketing Operations or Agency Leadership.
• Proven success leading large-scale transformation programmes and operating model design.
• Strong commercial acumen with experience managing budgets and resource prioritisation.
• Expertise managing complex stakeholder environments and external partnerships.
• Experience leading teams through organisational change.
• Strong understanding of content production, digital marketing and global-to-local content delivery models.
• Knowledge of AI, automation and future content technologies.
• Beauty or luxury FMCG experience is a big bonus
• Led Content Transformation projects

This is an excellent opportunity to make a lasting impact, shape a future-focused content organisation and potentially move into a permanent leadership role.

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