Growth Manager (Ecommerce)

Role Overview: This role is focused on owning end-to-end marketplace performance across multiple E-commerce platforms. You will be responsible for driving growth across sales, visibility, and profitability while leading execution teams and defining marketplace strategy across ads, listings, pricing, and operations. Role & Responsibilities: Marketplace Management & Growth ● Own end-to-end marketplace performance, including sales, visibility, traffic, and conversion. ● Define monthly & quarterly marketplace strategy, not just execute campaigns ● Develop and implement growth strategies to increase revenue, category share, and profitability. ● Own pricing strategy, events, discounting, and deal planning. ● Lead and mentor e-commerce executives, assigning priorities, reviewing output, and ensuring timely execution.

Listings, Content & Brand Experience: ● Oversee listing optimization, A+ content and A/B testing to improve discoverability and conversion. ● Collaborate with creative teams for product images, infographics, videos, and Brand Store enhancements. ● Ensure all listings adhere to platform guidelines and brand standards. Marketplace Advertising & Performance ● Plan, execute, and optimize ads on Amazon, ensuring strong ACOS, TACOS, ROAS. ● Conduct keyword research, category benchmarking, competitor analysis, and campaign expansion. ● Review performance dashboards and refine strategies based on data insights. Inventory, Operations & Fulfillment ● Forecast inventory and coordinate with the supply chain to maintain optimal stock levels across FCs. ● Streamline order management, dispatches, and operational SLAs to minimize delays, returns, and penalties. ● Implement processes to reduce operational inefficiencies.

Account Health, Compliance & Governance: ● Maintain excellent seller metrics—rating, response time, and return rates. ● Handle marketplace escalations, tickets, listing suppressions, and unauthorized seller Issues. Analytics & Reporting: ● Drive weekly and monthly business reviews with clear insights, action plans, and performance metrics. ● Validate reports prepared by team members and translate data into growth decisions. Desired Candidate Profile: ● 3–5 years of hands-on experience managing Amazon seller operations. ● Proven track record in scaling marketplace business and optimizing paid spends. ● Strong analytical and problem-solving skills with command over marketplace dashboards and Excel/Sheets. ● Experience directing and mentoring execution teams; ability to set expectations and elevate quality of work. ● Deep understanding of marketplace dynamics. ● Self-motivated, ownership-driven, and comfortable operating in a fast-paced D2C Environment.