Group Sales Manager

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full‑service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.

Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive Bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary To fully develop the Group Market Segment with an emphasis on Group production especially for higher rated, less price‑sensitive business within a specified geographic territory and vertical markets, concentrating on the solicitation of new profitable business.

To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. To achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and complete special projects as assigned by the Director of Sales & Marketing. Job Description Principal duties and responsibilities include, but are not limited to: Operational/Functional: Maintain aggressive weekly telephone, site inspection and sales call goals.

Follow up promptly on all leads. Assist in the development, implementation and follow‑up of the Quarterly SMART Sales Action Plan. Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.

Be current and abides by all sales office procedures and systems. Participate in daily business review meetings, weekly GRC reviews, bi‑weekly sales meetings, and other meetings as required by the Director of Sales & Marketing. Promote a high quality company image by demonstrating professionalism to both clients and colleagues.

Recommend improvement of facilities and services as needed. Able and willing to assist with room set‑ups as needed. Strategy and Planning: Solicit accounts within assigned market segment utilizing Delphi, Knowland and other resources.

Prospect and develop new accounts in line with the hotel’s Mission Statement and Culture of Caring. Active involvement in industry associations and trade shows. Is knowledgeable of the subtleties inherent in all market segments and of the role it plays in maintaining the profitability of the hotel.

Participates in development of all promotions related to multiple markets market segment needs. #J-18808-Ljbffr