General Manager - The Deck

General Manager - The Deck Category: Food and Beverage Status: Exempt Reports To: Director of Food and Beverage We are seeking a strategic, operations-focused General Manager to lead The Deck at Ellis Island Casino, a premier rooftop venue that combines dynamic programming, curated experiences, and elevated guest engagement. The General Manager of The Deck is responsible for leading day‑to‑day operations with a strong focus on labor management, inventory control, operational execution, and venue programming, while ensuring alignment with Ellis Island’s hospitality standards. The ideal candidate is a driven, hands‑on leader with sharp operational instincts and a background in fast‑paced, guest‑focused environments like nightlife, hospitality, or entertainment.

Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short‑term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Free on‑site parking One free meal per shift Paid time off Eligibility to participate in a 401(k)-retirement plan Location In‑person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities Manage all aspects of venue operations at The Deck, including front‑of‑house, back‑of‑house, and event/programming functions. Ensure all operational standards are consistently met or exceeded, with a focus on quality, efficiency, and guest satisfaction.

Maintain a clean, organized, and professional rooftop environment that complies with all health, safety, and gaming regulations. Oversee service execution and operational flow to ensure a seamless and elevated guest experience during daily service and special events. Effectively manage labor and staffing levels to meet business demands and budgetary goals.

Foster a positive, accountable team culture focused on collaboration, consistency, and operational excellence. Conduct regular performance evaluations and provide ongoing feedback and coaching to support team development and retention. Respond to guest concerns or service issues in a timely and professional manner, always prioritizing guest satisfaction.

Develop and execute programming and venue activations that drive engagement, increase visitation, and align with The Deck’s brand identity. Maintain full control of inventory operations, including ordering, tracking, and cost control across all departments. Monitor venue performance and analyze financial reports to identify opportunities for improvement and cost efficiencies.

Ensure departmental budgets, labor goals, and cost controls are consistently met while maintaining high service standards. Partner with cross‑functional departments to support special events, seasonal programming, and integrated guest experiences. Ensure compliance with all applicable state and local laws, including gaming, health, and labor regulations.

Oversee the implementation and enforcement of all safety protocols to ensure the well‑being of guests and staff. Skills / Experience High school diploma or equivalent required. Must be 21 years of age or older.

At least 5 years of leadership experience in high‑volume food and beverage hospitality operations, preferably within nightlife, event‑focused, or entertainment‑driven environments. Demonstrated success managing labor costs, scheduling, and staffing in high‑volume operations. Strong understanding of inventory systems, cost control procedures, and vendor management.

Experience planning and executing programming and events in hospitality or nightlife settings. Ability to lead diverse teams in a fast‑paced environment with a focus on accountability, communication, and service excellence. Must adhere to company appearance and uniform standards.

Ability to have a flexible schedule with the availability to work nights, weekends, and holidays as necessary. Must possess and/or have the ability to obtain and maintain a valid Nevada Food Handlers Card. Must possess and/or have the ability to obtain and maintain a valid Nevada TAM Card.

Must possess and/or have the ability to obtain and maintain a Nevada Gaming Registration Card. The ability to submit to and pass a background check and drug test is required. Bonus Skills / Experience Previous experience in a rooftop venue, casino, or integrated resort setting.

Familiarity with event programming, activation calendars, and guest engagement strategies. Bilingual in English and Spanish, preferred. Proficiency with scheduling, labor forecasting, and inventory management tools.

Physical Requirements Work in an open‑air environment, exposed to outdoor elements (wind, air, dust, smoke) and move throughout the space. Must possess the ability to reach, lift, bend, and kneel. Must be able to use the staircase to access the rooftop bar, and work/stand on your feet for extended periods.

Must be able to stand or walk for an 8‑hour shift. Must be able to lift independently up to 30 lbs., and 75 lbs. with assistance. The ability to work in environments that can be smoky, noisy, hot, cold, or humid.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service - Personalized, warm, and consistently exceptional customer service.

Value - Committed to deliver quality products for great prices. Growth - Promote personal development and growth for all team members. Family - Create a family‑like environment by staying close to our guests and our team members.

Passion - Work with passion and enthusiasm every day. Position Requirements About the Organization: Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt. Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients.

Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players.

KOIN offers a full‑service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses. Equal Employment Opportunity Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr