General Manager

Job Description Job Description General Manager – Houston TX Hot Chicken (Tempe – ASU) University & Rural | Tempe, AZ About Houston TX Hot Chicken Houston TX Hot Chicken (HHC) is the undisputed leader in the hot chicken space—serving premium, made-to-order food in a high-energy, fast-casual environment. We’ve built a brand that blends crave-worthy food, strong culture, and an unforgettable guest experience. With rapid national expansion underway, we’re looking for a driven, high-level General Manager to lead one of our most high-profile locations— right on the Arizona State University campus . This is not your typical GM role—this is an opportunity to lead from the front, build a powerhouse team, and make a direct impact on a growing brand. Position Overview As a General Manager , you are the leader of your store. You are responsible for driving sales, developing your team, controlling costs, and delivering an elite guest experience—every single shift. This Tempe location is fast-paced, high-volume, and highly visible. We’re looking for someone who thrives under pressure, leads with energy, and holds a high standard for execution. What You’ll Be Responsible For Operational Excellence Lead day-to-day operations to ensure speed, accuracy, and food quality Enforce all HHC SOPs, food safety standards, and cleanliness expectations Maintain a clean, organized, and high-performing restaurant environment Financial Performance Manage labor to company targets (≤17%) Control COGS and drive profitability Achieve and exceed sales goals and average check targets Monitor KPIs including SPLH, reviews, and guest satisfaction Team Leadership & Development Hire, train, and develop a high-performing team Build future leaders within your store Hold team members accountable while maintaining a strong, positive culture Lead from the front—this is a working manager role Guest Experience Ensure every guest leaves saying: “That was the best chicken—and best service—I’ve ever had.” Drive hospitality standards including table touches and FOH engagement Own store-level reviews and reputation What We’re Looking For 2+ years of General Manager experience in a high-volume restaurant Proven ability to manage labor, costs, and drive profitability Strong leadership presence and ability to build culture High energy, hands-on, and detail-oriented Ability to thrive in a fast-paced, college-driven environment Experience with training and developing teams Food safety knowledge and compliance mindset Why Join Houston TX Hot Chicken Be part of one of the fastest-growing brands in the country High-impact role with visibility to executive leadership Growth opportunities into multi-unit and corporate leadership roles Strong, performance-driven culture Competitive salary + bonus structure Opportunity to lead a flagship college location Location Details Tempe, AZ – University & Rural (ASU Campus Area) High traffic, high energy, and one of the most exciting locations in the brand.

Compensation Salary: Competitive, based on experience Bonus: Performance-based (labor, COGS, sales growth) Additional Benefits: Growth opportunities, leadership development, and more Apply Today If you’re a high-level operator who takes pride in running a clean, profitable, and high-energy restaurant—we want to talk to you. We use eVerify to confirm U.S. Employment eligibility.