Functional Analyst (Houston)

Functional Analyst — Operations/EOD (Americas) About the Role Provide operational support for EOD/SOD processing, batch management, and system monitoring for a global Openlink Endur implementation. The Americas pod owns the Global EOD process — this role is critical to ensuring nightly processing completes successfully across all regions. What You'll Do Own and execute the Americas EOD process including pre-checks, batch execution, validation, error handling, and escalation Monitor and manage batch jobs via TPM, Services Manager / Workflow Manager Investigate and resolve EOD/SOD failures — identify root causes, implement fixes or workarounds, and document resolutions Monitor interfaces and data feeds — market data, upstream/downstream integrations, file transfers Manage the Americas → APAC shift handoff including posting handoff notes and flagging in-progress issues Support APM processing, position validation, and readiness checks Maintain and improve operational runbooks and monitoring playbooks Configure and manage alerts in Datadog or equivalent monitoring tools Support environment management — restarts, cache clearing, log retrieval, health checks What You Bring 2.5+ years hands-on experience with Openlink Endur/Findur operations and EOD processing Experience with EOD processing via TPM in Openlink Endur (Trade Snapshots, Simulations, Accounting processes, etc.) Ability to validate EOD results Ability to manage the regional shift handoff Deep understanding of Openlink Endur batch processing — Services Manager, Workflow Manager, batch dependencies, parallelization Experience with EOD troubleshooting — simulation failures, pricing errors, batch job failures, data quality issues Familiarity with Openlink Endur server architecture — database structure, server components, thick client/web interfaces Experience with monitoring and alerting tools (Datadog, Splunk, or equivalent) Ability to work shift hours aligned with EOD processing (may include late evening hours) Calm under pressure — EOD failures require rapid diagnosis and resolution Nice to Have Experience with Openlink Endur APM (Active Position Manager) Knowledge of Openlink Endur interface monitoring and file-based integrations Database skills (SQL Server) for investigating data issues Experience with Openlink Endur environment management and deployment procedures