Field Technician

Job Description

Job Description

Field Technician
Bronx, NY
Join Cennox and Build Your Future with a Growing Industry Leader
Cennox is seeking an experienced and customer-focused Field Technician to support our expanding Field Services team in the Bronx, NY area. If you enjoy hands-on technical work, solving problems in the field, and working independently while delivering outstanding customer service, we'd love to hear from you.
This role offers an exciting opportunity to work with financial equipment and technology while gaining exposure to multiple areas of our business, including banking and retail solutions. As Cennox continues to grow, you'll have opportunities to expand your skills, advance your career, and be part of a supportive team environment.
Why Join Cennox?

• Competitive pay and paid training
• Company vehicle provided
• Comprehensive benefits package including:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Retirement Savings Plan
  • And more
• Paid holidays, vacation, and sick time
• Company-provided tools, uniforms, and Android smartphone
• Flexible scheduling and travel opportunities
• Ongoing learning, development, and career advancement opportunities

What You'll Do
As a Field Technician, you will provide service and support to customers throughout the Bronx and surrounding areas by:

• Performing preventative maintenance on financial equipment
• Installing, troubleshooting, and repairing equipment in the field
• Diagnosing mechanical, electrical, and technical issues
• Training customers on proper equipment operation and usage
• Delivering exceptional customer service during each service call
• Maintaining accurate service records and documentation
• Supporting additional Cennox business lines through cross-training opportunities

What We're Looking For
Required Qualifications

• 3+ years of experience working with low-voltage electronics, mechanical systems, or related technical equipment
• Strong electro-mechanical troubleshooting skills
• Proficiency with hand tools and testing equipment, including multimeters and volt-ohm meters
• Basic computer skills and working knowledge of Microsoft Office (Outlook, Word, and Excel)
• Experience using navigation and routing applications such as Google Maps
• Excellent communication and customer service skills
• Ability to follow written instructions and participate in remote or telephone-based training
• Valid driver's license with a clean driving record
• Reliable, insured personal vehicle

Preferred Qualifications

• ATM, safe, or financial equipment service experience
• Experience working independently in a field service environment

Physical Requirements

• Ability to lift and move 50+ pounds regularly
• Ability to stand, walk, bend, stoop, climb, and reach throughout the workday
• Comfortable working indoors and outdoors in varying weather conditions
• Ability to travel extensively throughout the assigned territory
• Strong hand-eye coordination and visual acuity

Ready to Join Our Team?
If you're a skilled technician looking for a company that invests in your growth, values customer service, and provides opportunities for advancement, apply today and become part of the Cennox team.

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