Field Service Engineer at Eppendorf

Enhance your career with Eppendorf as a Field Service Engineer, specializing in hands-on technical skills and customer service. Take charge of on-site installations, maintenance, and troubleshooting of vital laboratory instruments. Eppendorf seeks a Field Service Engineer with an associate’s degree or equivalent, coupled with three to five years in field service.

This pivotal role emphasizes technical expertise in calibration, repair, and customer relationship management. You will effectively communicate, document service activities, and manage your schedule while ensuring optimal customer satisfaction. Key Responsibilities: • Perform on-site service and preventive maintenance on equipment • Document service activities and manage billing accurately • Schedule and balance service requests efficiently • Build strong customer relationships with clear communication • Manage spare parts inventory and company assets Requirements: • Associate’s degree or equivalent with 3-5 years of experience • Strong technical skills in installation and troubleshooting • Proficient in managing schedules and documentation • Excellent customer-oriented communication skills • Willingness to travel for service needs Bring your technical expertise and commitment to customer satisfaction as a Field Service Engineer with Eppendorf. #J-18808-Ljbffr