Events Sales Coordinator
Kent Hospitality Group
Job Description
Reports to: Events Director
Compensation: Base Salary plus commission
Kent Hospitality Group is a visionary team reshaping hospitality through community, culture and excellence. Founded by the late Chef Jamal James Kent, this award-winning group delivers unrivaled experiences that are both welcoming and exceptional.
With a portfolio that includes Michelin-starred restaurants, private members clubs, and world-class venues, KHG creates destinations where guests and team members alike feel welcome and inspired. In partnership with entrepreneur-led private equity group SC Holdings, we believe extraordinary hospitality begins with extraordinary teams, valuing not just what we create, but how we work together to bring it to life.
The Events Coordinator must be capable of working directly with and taking direction from the events team to achieve the restaurant’s common goal of guest satisfaction. The Events Coordinator must work with a warm, knowledgeable & noticeably appreciative demeanor. The role of the Events Coordinator is integral to the success of the restaurant- you must show passion for providing extraordinary service and a desire to help out where needed.
Key Responsibilities- Support events managers in various aspects of the event planning and execution process- such as opening and managing client general inquiry communications, BEO creation, facilitating menu approval & printing, requesting and coordinating outside vendor rentals and COIs (AV, florals, etc), planning and executing offsite events, contracting events in accordance to company terms, communicating with reservation/Chef/Dining/Kitchen teams.
- Update events calendar and communicate calendar to the Hospitality Team.
- Setting, communicating and maintaining timelines and priorities.
- Communicating, maintaining and developing client relationships.
- Providing leadership, motivation, direction, and support to your team.
- Ensuring excellent customer service and quality delivery.
- Have knowledge of ‘who’s who’ at KHG Restaurants.
- Know and be able to explain what Crown Shy and Saga means & their mission.
- Know historical information about the 70 Pine building.
- Be able to take on and complete general administration duties.
Service Responsibilities
- Be warm, knowledgeable and noticeably appreciative.
- Accommodate guests by making each individual feel welcome.
- Act professional and accommodating and always maintain composure.
- Identify and handle problems and difficult situations immediately.
- Prior experience as an event coordinator.
- Skilled in project management.
- Computer savvy: able to use Adobe, Excel, Publisher, Google Drive, InDesign.
- Outstanding communication and negotiation ability.
- Excellent organizational skills.
- A knack for problem-solving.
- Customer-service orientation.
- A team player with leadership skills.
- Must be able to take constructive criticism and work well in a team dynamic.
- Experience working with Tripleseat, Resy & SevenRooms is preferred.
- Must be able to lift and carry at least 50 pounds.
- Must be able to stand for long extended periods of time.
- Must be comfortable with repetitive motions (such as walking, bending & standing).
- Must have full schedule availability.