Engineering

• Deliver and support infrastructure tooling and applications for Viva Engage.


• Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.


• Troubleshoot integration, onboarding, and operational issues, driving them to resolution.


• Collaborate with business units to onboard teams and communities to Viva Engage.


• Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.


• Coordinate with SaaS vendor technology teams or vendor support as needed.


• Ensure compliance with change management policies and governance standards.


• Respond to and resolve escalated support tickets in a timely manner.


• Participate in the on-call rotation for platform support.


• Work cross-functionally with internal groups such as LDAP/Web Proxy Engineering, Security Architecture, Governance and Compliance.

Summary

• Location: Montreal


• Work Mode: Onsite (3x/week)

Responsibilities

• Deliver and support infrastructure tooling and applications for Viva Engage.


• Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.


• Troubleshoot integration, onboarding, and operational issues, driving them to resolution.


• Collaborate with business units to onboard teams and communities to Viva Engage.


• Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.


• Coordinate with SaaS vendor technology teams or vendor support as needed.


• Ensure compliance with change management policies and governance standards.


• Respond to and resolve escalated support tickets in a timely manner.


• Participate in the on-call rotation for platform support.


• Work cross-functionally with internal groups such as LDAP/Web Proxy Engineering, Security Architecture, Governance and Compliance.

Requirements

• Minimum 8 years of application development experience using C#, .NET, SharePoint.


• Experience building enterprise-grade applications that interact with Microsoft 365 via Graph API.


• Proficiency with PowerShell scripting and SharePoint Online Management Shell.


• Strong experience with OAuth, SAML, and enterprise identity integrations.


• Ability to troubleshoot complex technical environments with multiple integration points.


• Strong communication skills for working with technical and nontechnical stakeholders.

Preferred Skills

• Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams.


• Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling.


• Experience with AI development tools such as GitHub Copilot, Claude Code.


• Understanding of e-Communications requirements, Information barriers, Data classification frameworks, Data loss/leakage protection models.


• Solid understanding of security and internet technologies such as HTTPS, TLS, digital certificates, and web proxies.


• Experience with enterprise community platforms or digital workplace solutions.


• Prior experience supporting large-scale migrations is a plus.

This role is for an existing vacancy.

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