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Director of Sales and Marketing

Hilton Scottsdale Resort & Villas

ScottsdaleFull-timeMid LevelOn-site

Job Description

Division Hilton Scottsdale Resort and Villas The Director of Sales & Marketing is responsible for leading the resort’s total commercial strategy, positioning the property as a premier luxury destination while driving revenue growth across group, transient, villa, F&B, and ancillary channels. This role oversees Sales, Marketing, Digital Strategy, PR, and Revenue collaboration, ensuring cohesive brand positioning and strong commercial performance across all market segments. The DOSM acts as the architect of demand generation — aligning luxury brand identity, social-first marketing, group strategy, and high‑end leisure penetration with financial targets and ownership expectations.

How You’ll Shape The Experience & Future Develop and execute comprehensive sales strategies to meet revenue targets for room sales, group bookings, and other hotel services. Lead and motivate the sales team, set clear goals, and monitor performance. Manage key client relationships, including corporate, group, and leisure accounts.

Identify new business opportunities, partnerships, and markets. Negotiate and close business deals with high‑profile clients and agencies. Lead the development of strategic, revenue‑driving marketing initiatives that enhance positioning and market visibility.

Oversee and elevate all marketing initiatives with a focus on storytelling, digital strategy, and experience‑driven promotion. Manage the hotel’s online presence, including the website, social media, and online travel agencies (OTAs). Analyze market trends and competitor activity to adjust marketing strategies accordingly.

Ensure that branding and messaging are consistent across all channels and platforms. Prepare and manage the sales and marketing budget. Analyze sales data, track progress towards revenue goals, and provide regular reports to senior management.

Forecast future business levels and adjust sales strategies as needed. Lead, train, and mentor the sales and marketing team, fostering a culture of high performance. Conduct regular performance reviews, set developmental goals, and provide guidance and support for career growth.

Ensure the team is knowledgeable about the hotel’s offerings and the competitive landscape. Work closely with other hotel departments, including operations, revenue management, and catering, to align sales efforts with overall business needs. Attend industry events, trade shows, and networking functions to represent the hotel and expand its market presence.

Other duties assigned by the Leader. Academic Background Bachelor’s degree in Marketing, Business, Hospitality Management, or a related field. Knowledge & Experience At least 5-7 years of experience in sales and marketing in the hospitality industry, with a proven track record in leadership and revenue generation.

Demonstrated success in positioning a unique product, experience, or concept within a competitive market. Strong background in brand marketing, digital strategy, or experience‑based promotion. Proven ability to build awareness and demand through innovative campaigns.

Strong understanding of the hotel industry, sales techniques, and marketing trends. Excellent communication, negotiation, and presentation skills. Skills & Abilities Strong working knowledge of hospitality sales, marketing, and revenue systems required, including: Delphi – for lead management, account tracking, and sales reporting Salesforce – for customer relationship management and pipeline visibility Hilton brand systems – including brand standards, marketing platforms, and reporting tools PEP (Property Engagement Platform) – for operational and guest data alignment Passkey – for group housing management and demand optimization Additional strengths: Ability to leverage CRM and brand systems to support marketing initiatives and demand generation Proficiency in using data to inform strategy and measure performance Strong collaboration across sales, marketing, and operations through shared platforms Proficiency in Microsoft Office Suite Benefits Medical, dental, and vision (HSA available) Company‑paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time Salary based on experience.

Position Requirements Successful completion of a background check is required prior to employment. EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr

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