Director of Case Management

Director Case Management Full-Time Days Rotating Weekends 7-10 Hour Shifts Job Summary and Qualifications The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders.

The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives.

This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders. Responsibilities: Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.

Allocates resources to effectively staff department and meet productivity and quality goals. Responsible for oversight of CM core functions and practice. Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.

Works with the Facility CFO and Division CM Leader to achieve established goals and expectations. Assesses and improves the departments performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities. Ensuring compliance with policies and SOP.

Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal. Performs other duties as assigned. Practices and adheres to the Code of Conduct and Mission and Value Statement.

What qualifications you will need: Bachelor's degree, required Master's degree in Nursing, Health Administration, or Business Administration, preferred Either Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), required 3 years experience in overall acute care Hospital Case Management, required 2 years experience in case management leadership, required Facility is in need of a candidate with extensive case management leadership experience. Self-motivated, high performer, strong work ethics, able to review data and develop action plans independently. Must have strong strategic relationships with physicians and post-acute community.

Additional Details: Director will report to Director VP of CM for Far West 790 Beds (this unit covers the entire hospital) Trauma Level II Facility over 34,000 annual admissions, nearly 88,000 ED visits, and over 215,000 outpatient visits FTEs: roughly 110 - direct reports are 4 managers & 1 Social Worker Supervisor and an AA Director oversees CM, Social Work, and the Chaplain Dept The candidate may need to rotate on call hours for the weekends, depending on volume and what is going on in the hospital - this may vary. VivPost