Director, Consumer Sales and Solutions

Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs.

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

The Director, Consumer Sales and Solutions is responsible for the strategy, growth, operational performance, and revenue results of Ontario Medical Supply’s consumer-facing business. The role brings together Retail, Mobility Sales, and Customer Conversion and Retention under a unified leadership structure to creating a coordinated and effective customer experience.

In this role, you will develop and execute strategies that grow consumer revenue, improve retail store performance, expand mobility sales, increase rental-to-purchase conversions, strengthen customer retention, and generate incremental revenue through accessories and complementary products. By connecting these functions, the Director will ensure OMS supports customers throughout their journey, from an initial purchase or rental through to their evolving healthcare, mobility, and independent-living needs.

You will establish the vision, priorities, performance expectations, and commercial strategies for the business. The role will use customer, market, operational, and financial insights to identify growth opportunities, improve performance, and build a scalable and sustainable consumer sales model.

Position:

Director, Consumer Sales and Solutions

No. of Positions:

1

ATR:

#5195

Type:

Full Time, Permanent

This job posting is for an existing vacancy

AI will be used in the recruitment process.

Please visit our website www.oms.ca for a full job description

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