Director, Business Development & Sales – Financial Services (Credit Unions)

Director of Operations

Our client is an amazing, Lower Mainland based technology driven, ecommerce-based printing company redefining what modern print can be. For close to 2 decades, they have combined cutting‑edge technology, premium materials, and exceptional craftsmanship to help businesses, designers, creators, and global brands bring their ideas to life. From stunning business cards and custom packaging to stickers, books, labels, and marketing materials, every product is designed to make a lasting impression, working with some of the largest brands and independent creators.

With offices in BC, Ontario and the USA, they are trusted by customers across North America and around the world, building a reputation for transforming bold ideas into beautifully crafted print. More than just a printing company, the company is a creative partner—empowering brands of every size to stand out with premium products that inspire, connect, and leave a lasting impact.

You do not need to be a printing expert to start. We hire for leadership and operational command, and we teach the printing over time. If you can take ownership of people and process from day one, the rest will follow.

Responsibilities

• Own the production floor and lead operations for the busy, fast‑moving, high‑volume, growing, multi‑site business.
• Accountability for production teams across 3 facilities.
• Responsible for output, quality, and on‑time delivery; set and own the KPIs that run each department.
• Manage, plan, and evaluate print, bindery, and fulfillment services, along with inventory control, job planning, press room scheduling, and capacity management across sites.
• Lead, develop, and review the team, keeping the floor running to target.
• Travel to each site required monthly.
• Other duties as required.

Requirements

• Degree in business, operations or a related field, with an MBA preferred.
• 8+ years leading operations in a demanding, high‑volume production, manufacturing, or fulfillment environment, including time running more than one site.
• Six Sigma credentials (Green Belt, Black Belt, or equivalent) is an asset.
• Experience setting and hitting production KPIs (throughput, on‑time delivery, quality, scrap and waste).
• Has owned a P&L or facility budget.
• Strong communicator who organizes people well and picks up new systems quickly.

Salary open to discussion 150-200,000 range depending on experience.

If this exciting role is of interest to you, please send us your resume today!

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