Digital Solutions Analyst with CCA

Join the Canadian Construction Association as a Digital Solutions Analyst and help transform our digital landscape. This bilingual role demands your technical expertise in managing SignaSur™ and servicing user needs. The position involves assisting with contract lifecycle management implementations and supporting partner associations.

We are looking for a motivated individual with a customer service background and familiarity with various digital tools to drive improvements and efficiencies in our offerings. Your efforts will directly impact our members and partners. Key Responsibilities: • Deploy and support Agiloft for partner associations • Create comprehensive training and support materials • Help prioritize product features based on stakeholder feedback • Offer technical support across multiple channels • Collaborate on website development and project scoping Requirements: • Degree or diploma in IT or related field • 1-2 years in customer service or technical support roles • Experience with O365 and CMS platforms • Knowledge of digital analytics tools a plus • Bilingual in English and French required Utilize your customer service skills and technical knowledge to enhance the digital services of CCA. #J-18808-Ljbffr