Digital Delivery Analyst

Job Description Learn more about the general tasks related to this opportunity below, as well as required skills. Digital Delivery Analyst - London (hybrid working) Up to £45,000 PA plus benefits An exciting opportunity has arisen for an ambitious and analytically minded Digital Delivery Analyst to join a growing digital delivery function within a large-scale environment. This is a newly created position following a wider business restructure, offering the successful candidate the chance to shape the role and make a genuine impact from day one.

You'll support the delivery and ongoing enhancement of a customer-focused digital platform used across complex operational environments. The role offers a varied workload combining reporting, analysis, coordination, stakeholder communication and governance support. Working within a small, collaborative team, you'll gain excellent exposure across digital delivery, operational performance, compliance and platform improvement initiatives.

Key Responsibilities: * Support the planning and coordination of platform releases and delivery activities * Produce and maintain delivery performance reports, service review reports and operational updates for internal and external stakeholders * Analyse business and operational requirements and help translate them into clear delivery actions * Track risks, dependencies, timelines and delivery progress * Create and maintain accurate reporting documentation * Support ongoing audit activity through documentation management and evidence gathering * Maintain logs relating to defects, risks, actions and dependencies * Coordinate with testing teams to support User Acceptance Testing (UAT) activities * Help prepare testing plans and track outcomes * Support change requests and continuous improvement initiatives * Assist with smoke testing and release support where required * Provide clear and timely updates to internal stakeholders and external partners xwzovoh * Liaise with suppliers and delivery teams to ensure requirements and deadlines are met * Support ticket management processes and service-related communications Requirements: * Excellent communication skills with the ability to engage confidently across teams * Strong analytical and reporting capability * Highly organised with strong attention to detail * A proactive, adaptable approach and willingness to learn quickly * Comfortable working in a fast-paced, evolving environment * Experience within digital platforms, technology delivery, operations, or service environments would be advantageous