Datacenter Technician

Job Description

About the Company:

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OVHcloud is Europe's leading, vertically integrated cloud provider, operating over 500,000 servers within 44 data centers globally, offering a unique value chain control—from server design to network management—to serve its 1.6 million customers. Having recently surpassed the €1 billion revenue mark, the company is focused on accelerating its international expansion and strengthening its position as a champion of Trusted Cloud, delivering performance, price predictability, and crucial data sovereignty through initiatives like the SecNumCloud qualification and a growing portfolio of AI and data platform solutions, all built on its sustainable and frugal cloud model.

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About the Role:

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The technician's mission is to ensure the continuous, reliable, and efficient operation of the data center, supporting the operations team in maintaining high availability and minimizing service disruptions.

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The technician is an integral member of the data center operations team and is responsible for providing daily operational support, shift coverage, monitoring, incident response, preventive maintenance, and coordination with relevant technical teams.

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Skills Required:

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Optimize bays for new servers.

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Wire the incoming cables and network of servers within a bay, respecting the wiring scheme.

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Install servers as required by the Team Leaders and in accordance with the operational plan

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Assemble and install computer hardware (assemble/install/ upgrade/update computers)

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Follow safety rules and regulatory requirements.

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Assemble industry equipment and water-piping equipment related to the operations of the server racks.

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Call in an L2 technician if needed.

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Intervene on the servers in response to monitoring alerts or customer tickets.

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Upgrade the servers (change obsolete components) according to the list of work to be carried out.

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Knowledge of physical datacenter infrastructure.

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Understanding of OVH products desirable but not essential.

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Ability to follow and document internal procedures.

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Advanced sense of service.

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Good communication skills within a team.

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Basic knowledge in Microsoft Office.

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Able to draft reports to communicate progress and highlight delays.

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Forklift driving experience would be desirable but not necessary.

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Organized, autonomous and adaptable.