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Customer Support Representative – English Speaking

Cross Border Talents

RemoteFull-timeMid LevelRemote

Job Description

Customer Support Representative – English Speaking

Lisbon, Portugal | On-site | English

We are looking for an English-speaking Customer Support Representative to join our team in Lisbon.

Key Responsibilities

  • Assist customers with billing and invoicing queries.

  • Troubleshoot account access issues.

  • Guide and train customers on the use of the client's products.

  • Provide timely, professional, and effective solutions.

  • Deliver high-quality service while meeting client expectations and quality targets.

Requirements

  • Fluent English, written and spoken.

  • Strong communication and problem-solving skills.

  • Customer-focused and professional attitude.

  • Previous customer service experience is a plus.

Benefits

  • Variable bonus: Up to €200/month

  • Meal allowance: €7 per working day

  • On-site position in Lisbon

Apply now and start your new career in Lisbon!

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