Customer Service Specialist

CANPACK Group, a global manufacturer of modern packaging solutions, is seeking a Customer Service Specialist in Krakow/Brzesko (Poland).

Responsibilities

• Cooperating with the customer’s Logistics and Purchasing departments
• Handling customer orders in line with agreed contracts
• Monitoring the execution of sales plans for assigned customers
• Controlling stock levels, receivables and returnable packaging
• Preparing reports and summaries
• Supporting Sales Managers in developing international markets

Qualifications

• University degree (preferred: economics, international trade or similar)
• Very good command of English (B2/C1)
• Good knowledge of MS Office, especially Excel
• Strong communication skills and enjoyment of working with customers
• Good analytical skills and well‑organized approach to work
• Ability to work independently and as part of a team
• Experience in a similar role in an international environment is an advantage
• SAP experience is a plus

Benefits

• Stable employment in a fast‑growing company in Poland
• International working environment with a friendly work culture and supportive team
• Private medical care
• Pension plan, insurance package and an attractive annual bonus
• LinkedIn Learning and MyBenefit
• Work in Brzesko or Kraków with the possibility of partial remote work (on‑site onboarding and training in Brzesko required)

CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.

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