Customer Service Representative

TekStaff's Client has a current vacancy for a Collections Agent

SUMMARY OF THE ROLE:

- Typical Day-to-Day Responsibilities taking inbound call and making some outbound calls

- How much time is being spent in meetings – 20%

- Who are they interacting with (internal/external) external

- Will the contractor have access to any customer data? YES!

MUST-HAVE Hard Skills:

1.) Great communication

2.) MS suite

3.) Bilingual – French and English

SOFT SKILLS:

1.) Attention to detail

NICE-TO-HAVE

1.) Previous Banking Experience

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.