Customer Service Representative

Holman is a global automotive leader serving both commercial and consumer clients. Founded in 1924 as a single Ford dealership in New Jersey, Holman now has over 10,000 employees across North America, the United Kingdom and Germany, offering a range of automotive services including fleet management, leasing, manufacturing, logistics, insurance and retail sales.

What will you do?

• Build and maintain strong relationships with an assigned portfolio of B2B clients.
• Support vehicle recommendations and orders, rate quotes, licensing, fuel cards, billing requests and account updates.
• Take ownership of client requests through resolution and keep clients informed.
• Collaborate with internal teams to provide coordinated and reliable service.
• Participate in manufacturer presentations, client meetings and account initiatives as required.

What are we looking for?

• University degree, post‑secondary diploma or certificate (asset).
• Strong written and verbal communication skills.
• Excellent organization, attention to detail and the ability to manage multiple priorities.
• Comfort using Microsoft Office and learning account management or CRM systems.
• Previous B2B client service, customer service, administrative, co‑op or internship experience (asset).
• Experience gained through retail, hospitality, volunteer work or student leadership will also be considered.
• Experience in fleet management, automotive services or leasing (asset).

Compensation

Competitive wages commensurate with job‑related skills, experience, education and geographic location. Full‑time employees are paid an annual base salary ranging from $57,670.00 to $82,180.00 CAD.

Benefits & Culture

Holman is a proud equal opportunities employer committed to creating a welcoming, inclusive and barrier‑free workplace. We provide accommodations to all applicants throughout the interview process, upon request. We are dedicated to diversity, equity and inclusion, and strive for continuous improvement.

Our corporate culture is recognized as a Great Place to Work® certified environment, emphasizing integrity, teamwork and personal growth.

Our journey is guided by our desire to get it right every time, and we believe that we are successful together when we feel trusted and supported.