Customer Service Representative

Central Security Distribution – Balcatta WA

Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.

Responsibilities

• Processing sales orders (via emailed purchase orders, counter and phone)
• Serving customers at the Trade Counter and via phone/email
• Responding to product, pricing, order, and account enquiries
• Preparing accurate quotes based on customer needs
• Coordinating with operations, purchasing, and accounts teams
• Managing returns, backorders, and stock requests

About You

We value positivity, a willingness to learn, and a customer‑first mindset. While experience in a similar role or industry is beneficial, it is not essential. The ideal candidate will have:

• Customer centric mindset
• Proficiency with Microsoft Office and ERP systems
• Strong communication and phone skills
• Interest in technology
• Detail‑oriented with strong time management
• Fast learner with a tech‑savvy mindset

About Wesco Anixter

Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions.

With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands‑on service and product access.

Globally, Wesco Anixter is the go‑to‑market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.

Why Join Us

• A supportive environment to learn and further your career in an innovative company
• A culture that values recognition and internal progression
• Comprehensive training and development opportunities
• Team‑focused branch initiatives that foster collaboration
• Employee rewards, assistance, and referral programs
• A diverse, inclusive, and innovative workplace

If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you.

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