Customer Service Representative

APG Workforce is currently seeking a Customer Service Representative to join our client based in Wulkuraka.

Hours: Monday to Friday, 7:30 AM to 4:00 PM

Pay rate: $37.08 per hour

Opportunity for permanent placement

Key Responsibilities

• Inbound and outbound calls to customers
• Contact customers for order placements
• Data entry for customer orders
• General administrative tasks as required
• Some reception duties

Skills & Experience

• Previous experience in a similar role – customer service
• Strong verbal and written communication skills
• Able to work as part of a team
• Able to work unsupervised when required
• Active listening
• Customer focused service
• Product knowledge would be ideal
• Problem solving abilities
• Adaptability
• Exceptional telephone manner to handle customer enquiries
• Patient
• Empathetic
• Positive attitude
• Reliable

Why Join?

• Regular Hours: Enjoy a stable Monday to Friday schedule with consistent working hours.
• Varied Responsibilities: A mix of customer interaction, data entry, and administrative tasks keeps the role diverse and engaging.
• Opportunities for Growth: Working closely with the Manager offers potential for skill development and career progression in a dynamic environment.

Important Note: Due to bio‑security regulations, candidates must not have pigs, poultry, or birds at their residence.

Eligibility: Must be an Australian citizen or permanent resident. If this sounds like the role for you, please apply today or email [email protected].

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