Customer Service & Relationship Executive
Uplift People Consulting
Job Description
About Uplift
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 59 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools.
Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.
About Our Client
Our client is a technology company delivering innovative solutions tailored for businesses in packaging, printing, and retail industries.
They are looking to hire " Customer Service & Relationship Executive " for their operations in Europe.
JOB DESCRIPTION
- Provide exceptional customer service to ensure customer delight
- Manage customer queries and ensure strong customer follow-up
- Prepare quotations and ensure timely shipping and receiving of goods
- Maintain & update the technical database
- Be involved in digitization of knowledge
- Prepare monthly reports for business analytics
- Qualifications/ Competencies
- University degree in Industrial or Mechanical or Electrical or related degree
- Mechatronics knowledge will be appreciated
- Ability to work in a self-guided manner and be a solution-based thinker
Experience
- Experience: 0-3 years
- Fresh graduates are welcome to apply
- Experience in printing industry will be appreciated
- Experience of working in Service Division or Remote Support will be appreciated
- Fluent Spanish and English
- Strong negotiation skills
- Proficiency in digital tools and Microsoft Office, in particular Microsoft Excel
Reports To:
Customer Service & Relationship Executive will be reporting Customer Service & Relationship Manager
Location
Customer Service & Relationship Executive will work from Barcelona, Spain.