⚡ New
Customer Service
people2people
QueenslandFull-timeMid LevelOn-site
Job Description
Are you looking for a new and exciting opportunity to join a well-known global household brand?
We are currently recruiting for a 2-month temporary role with a global retailer, providing face-to-face customer service based in Mt Ommaney.
Commencing on the 1st of September, this role is Monday to Friday, 9:00am to 5:00pm, working from their busy Service Centre. Offering a great hourly rate, no technical experience is required, just strong customer service skills, ideally gained within a retail environment.
About the Role
Your main responsibility will be providing customer service to walk-in customers at the Service Centre seeking product repairs.
Duties will include:
- Welcoming customers
- Providing front counter support
- Gaining an understanding of repair requirements
- Logging repair requests into the system
- Providing customers with updates on repair progress
- Liaising with the repairs team
- Assisting with minor repairs
What's on offer:
- Full training provided
- Full-time hours, Monday to Friday
- Opportunity to work for a recognised global brand
- Supportive team environment
About You
- Experience in a customer-facing role
- Good troubleshooting and problem-solving abilities
- Excellent attention to detail and accuracy
No previous technical or repair experience is required.
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Posted Today