Customer Service

Customer Service & Kitchen Team Member (Full-Time / Part-Time)

About Us

Paulos Pizza Parmi Store was established in 2024 and is proudly locally owned and operated. Our owner brings over 20 years of experience in the pizza industry, with a passion for quality food, efficient service and creating a great experience for every customer.

We are committed to serving fresh, high-quality pizzas, parmis and takeaway meals while maintaining a clean, friendly and fast-paced environment. We believe our team is the foundation of our success and we're looking for reliable, enthusiastic people who take pride in their work.

Key Responsibilities

• Provide friendly, professional customer service.
• Take customer orders in-store, over the phone and through online ordering platforms.
• Prepare pizzas, parmis, garlic bread, pasta, sides and other menu items to company standards.
• Assist with food preparation and ingredient portioning.
• Process cash, EFTPOS and online order collections.
• Pack takeaway and delivery orders accurately.
• Maintain high food safety and hygiene standards.
• Clean kitchen equipment, preparation areas and customer service areas.
• Restock ingredients, packaging and supplies throughout the shift.
• Work efficiently as part of a team during busy service periods.
• Assist with opening and closing procedures.
• Follow all company recipes, procedures and workplace safety requirements.

What We're Looking For

• Previous experience in a pizza shop, takeaway, restaurant or hospitality environment is preferred.
• Pizza making experience is highly regarded but not essential for the right applicant.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude with a willingness to learn.
• Reliable, punctual and well presented.
• Able to work independently and as part of a team.
• Available to work weekdays, evenings, weekends and public holidays when required.
• Good spoken English.

What We Offer

• Full-Time, Part-Time and Casual positions available.
• Immediate start for suitable applicants.
• Supportive and friendly team environment.
• On-the-job training and skill development.
• Opportunities for career progression as the business grows.
• Stable employment with an expanding local business.

If you're passionate about great food, enjoy working with people and want to be part of a growing business, we'd love to hear from you.

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