⚡ New
Customer Service Executive
Experian
NottinghamFull-timeMid LevelOn-site
Job Description
Overview
Customer Service Advisor role within the Background Checking team, based in the Nottingham office. Reporting to the Customer Service Manager, you will deliver excellent customer service to support clients and candidates through onboarding and employment screening.
Responsibilities
- Handle inbound telephone calls, live chat, and email correspondence from clients and candidates.
- Support clients and candidates through onboarding and the employment screening journey.
- Adopt a Right First Time approach to all interactions.
- Collaborate with a high-performing team in a friendly environment and contribute to continuous learning.
Qualifications
- Previous customer service experience.
- Experience with live chat.
Additional Information
Experian is an Equal Opportunity and Affirmative Action employer. If you require accommodation due to a disability or special need, please let us know at the earliest opportunity. Location: Nottingham. This role offers opportunities to build a career within the Customer Services sector.
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