Customer Service – Call centre

Daily Rate | 3-Month Rolling Contract | Hybrid (Dublin) | Immediate Start Required | Customer Service Executive - Contact Centre (Mortgage)

This is an excellent opportunity for someone with a strong background in customer service, call handling, and ideally previous experience within the mortgage or banking industry.

The successful candidate will be responsible for delivering a high standard of service to customers, handling enquiries professionally and efficiently, and ensuring each customer receives the appropriate support and guidance.

Key Requirements:

• APA qualification is essential.


• Previous experience working within the mortgage, banking, financial services, or related industry.


• Proven experience in customer service and contact centre environments.


• Strong telephone and call-handling skills, with the ability to communicate clearly and professionally.


• Excellent listening and interpersonal skills, with a genuine commitment to providing a positive customer experience.


• Ability to manage a high volume of customer enquiries while maintaining accuracy and attention to detail.


• Strong problem-solving skills and the ability to handle customer queries confidently and efficiently.


• A professional, reliable, and customer-focused approach.


• Ability to work effectively as part of a team while also demonstrating initiative when dealing with customer needs.

No visa sponsorship is provided.

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