Customer Service Associate

• A MedTech with a great culture, a small, experienced team and great perks
• A rewarding 9-5 with an impact on patient outcomes
• A varied Customer Service role where you won’t be stuck at a desk all day

The Company

Our client is a global MedTech company that has been at the forefront of infection prevention, dedicated solely to halting the transmission of microbes across environments, objects and individuals.

An opportunity for a Customer Service Associate has opened up with their close-knit Melbourne-based team based out of their Cheltenham office.

The Role

This permanent, full-time, office-based role is perfect for someone looking for a fulfilling 9-5 Customer Service position where you can contribute to positive patient experiences in hospitals, clinics and private surgical practices. There is also a component of logistics with this role requiring some picking and packing of inventory and stock-takes in the small warehouse area.

Responsibilities include:

• Processing orders received by email and phone
• Responding to customer enquiries
• Management of the sales team’s demo stock
• Picking and Packing of orders
• Liaising with couriers

About You

• You have some Customer Service experience and have great verbal and written communication skills
• You have great attention to detail and thrive when working in a culture of accountability
• You’re looking for a stable 9-5 role in a friendly team environment with great training and support
• You want to work for an organisation that values you and offers additional perks and rewards

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