Customer Service Agent

Our client is a leading supplier of industrial, safety and PPE products throughout the Goldfields region. They are committed to delivering exceptional customer service, quality products and reliable supply solutions to customers across a range of industries.

An opportunity has become available for motivated and customer-focused Customer Service Agents to join their West Kalgoorlie team. These positions offer ongoing work with the potential to transition from temporary to permanent employment for the right candidates.

What You Will Be Doing:

As a Customer Service Agent, you will be responsible for providing exceptional customer service, processing customer orders and quotations, and coordinating with suppliers and couriers to ensure the timely delivery of products.

• Providing front counter and telephone support to customers
• Creating and processing customer quotations and sales orders
• Entering and maintaining customer and order information within the Micronet system
• Processing purchase orders and reviewing transaction entries for accuracy
• Liaising with suppliers, couriers and internal stakeholders regarding order fulfilment and delivery schedules
• Following up outstanding orders and providing customers with updates on delivery timeframes
• Assisting customers with product enquiries and identifying suitable solutions
• Maintaining accurate records and completing general administrative and data entry tasks
• Supporting the branch with general customer service and operational requirements as required

Roster:

• Monday to Friday: 7:00am – 4:00pm
• 60‑minute unpaid lunch break
• Casual position with opportunity for permanent employment
• 6‑month duration (temp to perm opportunity)

What You Will Need:

• Strong customer service and communication skills
• Ability to manage multiple tasks and prioritise workloads
• High level of accuracy and attention to detail
• Competent computer and data entry skills
• Current C Class Driver's Licence preferred
• Ability to work effectively within a team environment

What Is In It For You:

• $44.25 per hour base rate plus penalty rates and superannuation
• Potential increase to $46.36 per hour for the right candidate
• Monday to Friday roster providing work‑life balance
• Immediate start available
• Three positions available
• Opportunity to secure long‑term permanent employment
• Supportive team environment with a respected local employer
• Local Kalgoorlie‑based role

Apply Now

Click on the apply button or contact me on:

Number: +61 8 6462 1190

Email: **********@workpac.com

Zoe Loftus Recruitment Coordinator | WorkPac Industrial WA

Job Order Code - 764J202686762

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

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