Customer service agent

SARA CONSULTANCY LTD is located at Edmonton, AB. The company is actively seeking applicants for the role of Customer service agent. The applicant should be a self-motivated individual with excellent interpersonal skills.

The selected candidate will be expected to join and start the work at the earliest. It will be a Permanent employment or Full time job. The shift timings for this position include the Day, Evening, Night, Weekend, Early Morning and Morning.

Employer Name: SARA CONSULTANCY LTD
Position: Customer service agent
No. of vacancies: 2
Salary: $23.50 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Edmonton, AB

• The candidate must act as a spokesperson for an organization.
• The candidate will be responsible for advising clients on advertising and sales promotion strategies.
• The candidate must respond to both written and oral inquiries.
• The candidate must gather, research, and prepare communication materials.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate will be responsible for answering to inquiries and providing information to customers.
• The candidate must make arrangements for refunds and credits.
• The candidate must explain the type and cost of services provided.
• The candidate must issue receipts and other forms.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate will be responsible for responding to client inquiries and providing information.
• The candidate must consult with clients after the sale in order to provide ongoing support.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate must be able to supervise 3 to 4 people.

#J-18808-Ljbffr