Customer service agent

• Education:
• Expérience:

EDUCATION

• Other trades certificate or diploma

TASKS

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

EXPERIENCE

• Experience an asset

SUPPORT FOR YOUTHS

• Offers on‑job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 hours per week

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