Customer Service Administrator

Customer Service Administrator Nottingham Permanent

We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.

Key Responsibilities

• Manage customer enquiries, quotations and sales orders.
• Build strong relationships with existing customers.
• Maintain accurate CRM and ERP records.
• Provide order updates and support on-time delivery.
• Liaise with internal departments to ensure excellent customer service.
• Support the sales team with day-to-day commercial activities.

What We're Looking For

• Previous experience in sales support, customer service or commercial administration.
• Excellent communication and organisational skills.
• Experience using CRM/ERP systems is desirable.
• Manufacturing or engineering experience is advantageous.

Benefits

After 3 months:

• 5% employer pension contribution
• 4x annual salary death in service
• Employee Assistance Programme (Simplyhealth)

Additional benefits

• Access to employee discount platform
• Opportunities for training, development and progression
• Welcoming, supportive team culture
• A business that genuinely invests in its people

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