Commercial Operations Manager

About Magoya

Magoya is a growing AgTech company focused on Ag Digital Product Development Services. We help Agri-businesses in the US thrive by providing innovative digital solutions tailored to their unique needs. At Magoya, we prioritize customer success and are committed to delivering exceptional service and results.

Role Overview

Magoya is looking for a Commercial Operations Manager to design, optimize, and scale the commercial operating model that drives our business growth. This role sits at the center of our Business Development, Product, Engineering, Marketing, and Leadership teams, ensuring our commercial engine operates efficiently from opportunity identification through proposal development and client handoff. The ideal candidate is equally comfortable improving sales processes, coordinating complex pursuits, managing proposal development, analyzing pipeline performance, and building repeatable systems that allow the organization to grow without increasing complexity.

Key Responsibilities

Commercial Operations & Sales Process

• Own and continuously improve Magoya's end-to-end commercial and sales process.
• Establish and maintain sales stages, operating cadences, and best practices that drive consistency across the Business Development team.
• Develop dashboards and reporting that provide visibility into pipeline health, conversion rates, forecast accuracy, and overall commercial performance.
• Identify process bottlenecks and implement improvements that increase efficiency and scalability.

Strategic Pursuit & Proposal Management

• Serve as the operational lead for strategic pursuits and high-value opportunities.
• Coordinate proposal development across Business Development, Product, Engineering, Marketing, and Leadership.
• Develop pursuit timelines, manage deliverables, facilitate review cycles, and ensure proposals are completed on time and at a high standard.
• Capture lessons learned through win/loss reviews and continuously improve proposal processes.

Sales Enablement

• Coordinate account planning sessions with Business Development representatives and ensure account plans remain current and actionable.
• Develop and maintain sales playbooks, proposal templates, pricing guidance, and reusable commercial assets.
• Support onboarding and ongoing enablement of Business Development team members through standardized processes and documentation.

CRM, Reporting & Commercial Intelligence

• Own CRM data quality and commercial reporting.
• Develop dashboards and insights that support business planning, forecasting, and executive decision making.
• Analyze pipeline performance and sales trends to identify opportunities for process improvement and revenue growth.
• Ensure leadership has accurate, timely, and actionable commercial insights.

Cross-Functional Operations

• Coordinate collaboration between Business Development, Product, Engineering, Marketing, and Delivery throughout the commercial lifecycle.
• Ensure proposed solutions align with delivery capabilities and business priorities.
• Improve communication, ownership, and operational rhythms across commercial teams.

Process Improvement & Scale

• Design repeatable commercial processes that support Magoya's continued growth as a professional services organization.
• Identify opportunities to automate manual work and improve operational efficiency.
• Document commercial processes, governance, and best practices.
• Build and continuously evolve the commercial operating model that connects business development, solution design, proposal management, and delivery into one scalable growth engine.

Skills & Qualifications

• 7+ years of experience in Commercial Operations, Revenue Operations, Sales Enablement, Sales Operations, Consulting Operations, or a related commercial enablement role.
• Demonstrated experience building and improving commercial processes in a professional services, technology, consulting, or SaaS environment.
• Strong project management and cross-functional leadership skills.
• Experience coordinating complex proposals, RFPs, or strategic pursuits.
• Proficiency with CRM platforms, reporting tools, and commercial analytics.
• Excellent communication and organizational skills with the ability to influence across technical and commercial teams.
• Analytical mindset with experience developing KPIs, dashboards, and operational reporting.
• Passion for creating scalable systems, improving processes, and enabling high-performing commercial teams.
• Advanced English (required) and Portuguese proficiency is a plus.

What We Offer

• A chance to work with a fast-growing AgTech company committed to innovation and customer success.
• A collaborative and supportive environment.
• Competitive compensation with performance-based incentives.
• Opportunities for professional development and growth.

Are you ready to make an impact in AgTech? Join us!

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