Collections Manager

About Keka Keka is India’s #1 HR-Tech platform for SMBs, mid-market, and enterprise customers, now expanding aggressively across GCC and the US. Our unified SaaS platform powers everything from Core HR to Payroll, Talent, and Employee Experience for 10,000+ customers. As we expand globally, Finance & Planning is becoming one of our most strategic pillars—enabling accurate payroll, compensation planning, budgeting, and workforce forecasting at scale.

Location: Hyderabad (Onsite) Designation: Collections, Assistant Manager Job Description We’re looking for a driven Accounts Receivable / Collections Manager to own the end-to-end AR process — from invoicing to collections, compliance, and reporting. This role plays a critical part in improving cash flow predictability, reducing outstanding receivables, and strengthening financial controls. Key Responsibilities Billing & Invoicing Generate customer invoices, revise bills, and issue credit notes Manage account extensions and billing adjustments as required Support onboarding of new customers, including vendor registration and billing process education Collections & Receivables Management Monitor ageing reports and proactively follow up on outstanding payments Drive reduction in DSO and achieve assigned billing & collection targets Manage bad debt follow-ups and ensure timely resolution Collaborate with Sales, Customer Success, and Operations on billing/collection escalations Reconciliation & Cash Application Reconcile customer accounts and resolve disputes promptly Record and accurately apply incoming payments in the accounting system Track TDS deductions, reconcile with invoices, compare with Form 26AS, and follow up on pending TDS Reporting & Controls Prepare periodic AR reports and leadership dashboards Support month-end and year-end closing activities Ensure compliance with GST, TDS, and statutory regulations Assist in internal and statutory audits related to AR What We’re Looking For 5-8 years of experience in Accounts Receivable / Collections Strong exposure to billing, reconciliations, and statutory compliance Experience with ERP systems (SAP / Oracle / NetSuite, etc.) Strong follow-up skills with a target-driven mindset Ability to collaborate across teams in a fast-paced environment Qualifications & Experience Bachelor’s degree in Accounting, or Finance (B.Com / M.Com / MBA preferred) Minimum 2–3 years of experience in Accounts Receivable operations Prior experience in SaaS, IT, or service-based organizations preferred Strong knowledge of billing, reconciliations, and compliance Experience with ERP systems (SAP / Oracle / NetSuite, etc.)