CLINIC OFFICE MGR | HOOVER HEALTH CENTER

The Clinic Office Manager is responsible for the general day to day operations of the clinic. Key Duties and Responsibilities: Approves and coordinates all ordering and receiving of medical supplies and medications. Works to ensure that the patient flow is expedited timely and smoothly.

Advises the Director of Clinic Integration of any problems or changes that occur. Documents and reports the clinic staffing needs to the Director of Clinic Integration. Assists in working to resolve any patient complaints or problems.

Acts as coordinator between the purchasing department and the clinic. Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic. Assists with the performance evaluations for clinic employees.

Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer. Responsible for hiring and training of new employees. Uses the AIDET principles with each patient encounter.

Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis. Performs other duties as assigned. High school diploma or GED required; previous medical office and management experience preferred.