Client Servicing Manager
Big small experiences LLP
Job Description
We’re looking for a Client Servicing Manager to own client relationships and drive projects from brief to execution and closure.
• Manage client relationships and act as the key SPOC.
• Translate client briefs into clear internal action points.
• Lead projects across planning, creative, production & execution.
• Manage timelines, deliverables, budgets, and client expectations.
• Coordinate with cross-functional teams and ensure seamless execution.
• Handle on-ground client servicing during events.
• Drive post-event closure, reviews, and account documentation.
• Identify opportunities to strengthen and grow client accounts.
- 4–7 years of experience in Events / Experiential / Advertising / Client Servicing
- Excellent communication & client management skills
- Strong project management and problem-solving abilities
- Ability to manage multiple projects in a fast-paced environment
- Strong ownership, attention to detail, and a solution-oriented mindset