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Channel Sales Account Manager

ESET

New South WalesFull-timeMid LevelOn-site

Job Description

We're hiring a Channel Account Manager to build our reseller and MSP base in Australia. You'll build a partner portfolio and manage a key distributor relationship. Recruit resellers and MSPs, make them productive, and own your territory's number. The right person already knows the Australian SMB and MSP channel. There are partners who'd take your call tomorrow.

What you'll do

  • Recruit, onboard and enable net-new resellers, MSPs and system integrators
  • Build ESET's MSP business โ€” get providers productive on our multi-tenant subscription platform
  • Win new SMB logos and new transacting resellers through distribution
  • Own an assigned Australian distributor: joint planning, enablement, pipeline
  • Run partner business plans and QBRs with partner principals
  • Drive end-customer deals through your partners, SMB volume through to enterprise
  • Work with pre-sales engineering on competitive, technically sound proposals
  • Forecast accurately and hit your monthly and annual numbers

What We're Looking For

  • 5+ years in Australian channel sales โ€” vendor or distributor side
  • Real depth in SMB and MSP: how MSPs price and package security, how resellers make margin
  • An established reseller and MSP network in Australia
  • Proven partner recruitment from a standing start, through to revenue
  • Experience owning a distributor relationship
  • Comfortable on enterprise deals alongside partners
  • Commercial judgement โ€” structure a deal, defend margin, know when to walk

Bonus: endpoint security, EDR/XDR or MDR background; built an MSP practice from early stage; existing distributor relationships here.

What We Offer

  • A build mandate with a key distributor relationship to work from
  • Autonomy over your territory
  • Dedicated pre-sales engineering support
  • Ramped commission that recognises what building a partner base actually takes
  • Global backing, small-team pace
  • Hybrid, Sydney-based

At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.

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