Central QA (CQA) Manager

Job Title: Central QA (CQA) Manager

Location: Kolkata (Onsite - Work from Office)

About the Role:

We are looking for a detail-oriented and execution-focused Central QA (CQA) Manager to lead quality assurance operations across third-party manufacturing units. The role will be responsible for ensuring consistent product quality, packaging compliance, process adherence, and finished goods standards across the supply chain while supporting seamless commercialization in a fast-paced beauty and personal care environment.

Key Responsibilities:

• Drive end-to-end quality assurance processes across third-party manufacturing units and suppliers.
• Conduct regular visits and audits at 3P manufacturing locations to ensure adherence to quality standards, SOPs, and regulatory requirements.
• Monitor and ensure packaging material quality, finished goods quality, and process compliance across production batches.
• Collaborate closely with manufacturing, R&D, sourcing, packaging, and supply chain teams to resolve quality issues and improve operational efficiency.
• Lead root cause analysis (RCA), CAPA implementation, deviation management, and quality improvement initiatives.
• Ensure timely closure of quality observations, audit findings, and non-conformance reports.
• Support technology transfer and commercialization of new formulations from R&D to manufacturing units.
• Maintain QA documentation, batch records, specifications, test reports, and quality MIS trackers.
• Ensure compliance with internal quality systems, GMP standards, and regulatory requirements.
• Monitor supplier quality performance and drive continuous quality improvement initiatives.

Preferred Skills & Know-how:

• Strong expertise in Quality Assurance / Quality Control within skincare, cosmetics, or personal care industry.
• Good understanding of packaging quality, finished goods quality, and manufacturing quality systems.
• Strong analytical, documentation, and problem-solving capabilities.
• Experience handling audits, CAPA, deviation management, and process improvement initiatives.
• Exposure to technology transfer of formulations and commercialization processes preferred.
• Ability to manage cross-functional stakeholder coordination across manufacturing and supply chain teams.

Experience Requirements:

• 6–10 years of experience in QA/QC within beauty, skincare, cosmetics, FMCG, or personal care industry.
• Master’s degree in Chemistry, Cosmetic Technology, Chemical Engineering, Oil Technology, Pharmacology, Pharmaceutics, or related field.
• Prior experience working with third-party manufacturing units preferred.