Casual Event Customer Service

About Us

At HOBAN Recruitment, we bring events to life. If you've attended a festival, show, or major venue in Victoria recently, chances are you've already crossed paths with our team. As a leading event staffing specialist across the state, we're known for delivering friendly, professional service that makes every guest experience better.

The Opportunity

We're looking for energetic, customer-focused people to join our casual team for the Melbourne Royal Show, running Thursday 24 September - Sunday 4 October 2026. This iconic 11-day event celebrates Victoria's agricultural heritage and draws hundreds of thousands of visitors. If you love fast-paced environments and being part of something big, this is your moment to shine.

Your Role

• Delivering exceptional customer service to attendees
• Supporting operational excellence across areas like gates, info hubs, livestock pavilions, and call centres
• Helping create a smooth, enjoyable experience for every guest

Why Join Us

• Flexible shifts to suit your availability
• A convenient location just 7km from Melbourne CBD
• The chance to be part of one of Melbourne's most iconic annual events
• A supportive, dynamic team environment

What We're Looking For

• All applicants must be above 18 years
• Able to provide current Working with Children Check Employee Card
• Full availability across all 11 days of the show
• Willingness to work flexible hours, including weekends
• Strong communication skills and a friendly, proactive attitude
• Ability to work well both independently and as part of a team
• Previous experience in events, hospitality, or customer service is a bonus

To succeed in this role, you'll bring:

• A genuine passion for events and customer service
• Professional presentation and reliability
• Enthusiasm and a team-first mindset

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at or visit hoban.com.au/adjustments for additional contact details.

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