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Casual Customer Service All Rounder

Blacktown Workers Club Group Ltd

New South WalesFull-timeMid LevelOn-site

Job Description

  • Work at one of the largest and most successful venues in WesternSydney
  • Ongoing opportunities fortraining and development to help growyourcareer within the hospitality industry.
  • Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
  • Above award rates
BENEFITS
  • Competitive casual rate above award rate
  • Employee Enterprise Agreement
  • Free onsite undercover parking
  • Uniforms provided
  • Staff Christmas Party
  • Staff events - Trivia, Paint & Sip, Karaoke
  • Employee Assistance Program - up to 6 sessions annually
  • 25% staff discount with our food vendors Marlos All Day and Lusso Bistro
ABOUT THE ROLE

In this All-Rounder role, your responsibilities will include, but not limited to:

  • Building rapport with Members and Guests from diverse backgrounds
  • Assisting Members and Guests with enquiries and requests
  • Working in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and Keno
  • Delivery of great customer service experiences accurately and efficiently
  • Maintaining cleanliness of our service areas
  • Shifts range from 7.00am to 4.00am 7 days a week
REQUIREMENTS
  • Must be willing to work in outdoor smoking areas
  • Previous customer service experience
  • Current NSW RSA, RCG and ARCG qualification is essential or willing to obtain
  • Bar and gaming service experience is preferred
  • Ability to work in a fast-paced environment
  • Willing to work a mixture of day, evening, overnight and weekend shifts.
  • Able to meet the physical requirements of the role including standing for long periods of time; and
  • Excellent personal presentation
ABOUT US

By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

Get to know us more at careers/

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