Carrier Operations Manager

Job Description Job Description Carrier Sales Manager Location: Chicago, IL Overview We are seeking a results-driven Carrier Sales Manager to build, manage, and grow a high-performing carrier network. This role is responsible for sourcing reliable transportation partners, negotiating rates, and ensuring consistent capacity to support customer freight needs. The ideal candidate thrives in a fast-paced 3PL or brokerage environment and brings strong relationship-building and leadership skills.

Key Responsibilities Develop and manage a network of carriers across truckload (TL), less-than-truckload (LTL), and specialized freight Lead carrier procurement efforts to ensure consistent capacity and competitive pricing Negotiate rates, contracts, and service agreements with carriers Build long-term relationships with key carrier partners to improve service and reliability Monitor carrier performance, including on-time delivery, service quality, and compliance Collaborate with customer sales and operations teams to align capacity with demand Analyze market trends and adjust pricing and sourcing strategies accordingly Manage and mentor a team of carrier sales representatives (if applicable) Ensure compliance with all regulatory and safety requirements Qualifications 3+ years of experience in carrier sales, freight brokerage, or transportation logistics Proven track record of building and maintaining carrier relationships Strong negotiation and communication skills Experience with TMS platforms (e.g., McLeod, MercuryGate, or similar) Ability to thrive in a high-volume, fast-paced environment Leadership experience preferred (for team management responsibilities) Preferred Experience Background in a 3PL, freight brokerage, or asset-based carrier environment Experience with specialized freight (flatbed, reefer, drayage, etc.) Established carrier network is a plus Key Competencies Relationship building Negotiation & pricing strategy Problem-solving and decision-making Team leadership and development Market awareness and adaptability