Cafe Manager

Are you a natural leader with a passion for hospitality, coffee, and creating exceptional customer experiences? We’re looking for an energetic, hands-on Manager with strong barista skills to lead our thriving café venue. This is an exciting opportunity to take ownership of a well-established business, develop your leadership career, and work alongside a passionate team in a fast-paced environment.

If you’re driven, organised, customer-focused, and ready to make an impact, we’d love to hear from you.

What You'll Be Doing

As Cafe Manager, you’ll be responsible for the day-to-day success of the venue, including:

• Leading smooth and efficient daily operations.
• Managing opening and closing procedures, including cash reconciliation and banking.
• Overseeing stock ordering, inventory control, and supplier management.
• Creating a welcoming, customer-first culture that delivers outstanding service.
• Maintaining high coffee standards, including grinder calibration, machine setup, and barista support.
• Recruiting, onboarding, training, and developing team members.
• Managing staff performance and fostering a positive team culture.
• Preparing and managing rosters in line with labour targets and business needs.
• Identifying opportunities to grow revenue and improve profitability.
• Collaborating with the Head Chef to plan seasonal specials, events, and promotional campaigns.
• Maintaining exceptional venue presentation and ensuring brand standards are consistently met.
• Managing customer feedback, reviews, and complaint resolution both in person and online.
• Conducting regular staff meetings and ongoing training sessions.
• Coordinating venue maintenance and bi-annual deep cleaning programs.

What We're Looking For

The ideal candidate will have:

• Previous experience in a hospitality management role.
• Strong barista experience and coffee knowledge.
• Excellent leadership, communication, and organisational skills.
• Experience with POS systems and back-office administration.
• A proactive attitude with a passion for continuous improvement.
• The ability to lead by example and thrive in a fast-paced environment.

Qualifications & Experience

Diploma, Advanced Diploma, or Degree in Hospitality, Management, or a related field preferred.

Minimum 1 year of management experience with relevant qualifications; OR

Minimum 3 years of hospitality management experience without formal qualifications.

What\'s In It For You?

• Consistent daytime hours – no late nights.
• Genuine opportunities for career progression and professional development.
• Complimentary staff meals.
• Supportive team culture with room to grow and make your mark.

If you’re ready to lead a successful venue, inspire a great team, and deliver memorable customer experiences every day, we’d love to hear from you.

Your application questions

Your application will include the following questions:

1. Which of the following statements best describes your right to work in Australia?
2. How many years' experience do you have as a venue manager?
3. Have you completed a qualification in hospitality?
4. Which of the following types of coffee do you have experience preparing?
5. Do you have experience using point of sale (POS) software?
6. Do you hold a current Food Handlers certificate?