Business Development Executive

ABOUT OWN DOOR

Own Door is a pioneering Property Management-as-a-Service provider based in India, partnering with leading property management companies across the United States. One of our key client partners, Next Brick, manages over 750+ residential properties across Washington — and that's just one example of the scale we operate at.

We deliver comprehensive operational support that transforms how our partners do business. Our mission is simple but powerful: “Manage Business, Not Properties.” We believe in transparent, technology-driven, and customer-focused solutions that create meaningful value for our clients and the communities they serve.

ROLE SUMMARY

We're looking for a Business Development Executive to drive Own Door's growth by winning new client partnerships and acting as the primary point of contact for existing clients on day-to-day matters. This is a dual mandate: you'll be out front generating new business, and you'll be the steady hand resolving client queries, coordinating vendors, and keeping operations running smoothly across our partner portfolio.

Location: Gurugram

Timings: 9 PM to 6 AM, Night Shift.

Work Mode: Work from Office

Experience : 3-5 years

KEY RESPONSIBILITIES

Business Development

•    Identify, prospect, and pursue new client partnerships

•    Build and manage a pipeline of leads through outreach, networking, and referrals

•    Pitch Own Door's service offering, prepare proposals, and support contract negotiations through to close

•    Track market trends and competitor activity to identify new growth opportunities

•    Report pipeline status and business development metrics to leadership on a regular cadence

Client Relationship & Query Management

•    Serve as a primary point of contact for client partners on operational queries across their property portfolios

•    Triage and resolve issues raised by clients — spanning maintenance, tenant concerns, billing, and general operations — within defined escalation paths

•    Maintain clear, transparent, and timely communication with clients to ensure issues are tracked to resolution

•    Escalate complex or unresolved issues to the appropriate internal team or leadership

Vendor Management

•    Coordinate with third-party vendors and service providers to fulfil client and property needs

•    Evaluate vendor performance and maintain relationships to ensure reliable, cost-effective service delivery

•    Support vendor onboarding, contract coordination, and issue resolution when service gaps arise

WHAT WE'RE LOOKING FOR

•    Prior experience in business development, client servicing, or account management (property management, real estate, or B2B services background preferred)

•    Strong communication skills, with the confidence to engage US-based clients directly

•    Comfortable managing multiple client relationships and competing priorities at once

•    Organized, detail-oriented, and able to work within structured escalation and reporting processes

•    Vendor coordination or operations exposure is a plus

•    Immediate joiners preferred

WHY JOIN US

•    Be part of something meaningful — support real US-based partners like Next Brick and directly impact how their residents and clients experience service

•    Steady, structured role — clear responsibilities and defined escalation paths, with training provided

•    Growth path — an entry point into Own Door's operations team, with room to grow into senior support, team lead, or specialist roles

•    A team that cares — about transparent, technology-driven, customer-focused work, and about the people doing it

Beyond the role itself, Own Door offers something increasingly rare: a genuine chance to be part of something meaningful. We're not just managing properties; we're reshaping how property management works at scale. We leverage cutting-edge technology for operational efficiency, prioritize transparent, real-time communication with every stakeholder we touch, and have built a reputation for excellence and client satisfaction that's opening doors across the entire industry.

If you want to grow your career in a rapidly evolving sector and do it with a team that cares about doing meaningful work, this is your opportunity.

If this resonates with you, we'd love to hear from you. We review applications on a rolling basis and give priority consideration to immediate joiners ready to hit the ground running. We genuinely look forward to learning more about you and exploring whether this could be the next exciting chapter in your career. Thanks for considering Own Door, we can't wait to meet you.

Own Door is an equal-opportunity employer committed to building an inclusive workplace.