Business Analyst & Process Owner

Our Offer As the process owner for the onboarding, access requests and user enablement within a major A&D client, you will be responsible for taking an established process to the next level through data analytics, process improvement, and implementation of auto‑reporting tools. You will serve as a process owner, managing stakeholder relationships and driving continuous improvement initiatives. Your role If you've had any experience with the items below, please apply.

Proactively managing the process alongside the ServiceNow team. Managing escalations regarding onboarding, access requests and user enablement. Analysing process data to identify trends, inefficiencies and opportunities for improvement.

Building and maintaining relationships with a wide range of stakeholders, addressing their needs promptly and effectively. Long Description If any of the items below sound like you, please apply. Proven experience as a Business Analyst, Process Owner, Communications Consultant or within a process improvement role.

Strong analytical skills with the ability to translate data into actionable insights. Excellent stakeholder management capabilities across various organizational levels. What you'll love about working here Hybrid working.

Open access to digital learning platforms. Active employee networks promoting diversity, equity and inclusion such as OutFront, CapAbility and Women@Capgemini. Capgemini Disability Confident Employer Declare they have a disability, and Meet the minimum essential criteria for the role.

We will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process. Need to know All roles require a level of security clearance; this role specifically requires Security Clearance (SC). #J-18808-Ljbffr