Business Analyst - Payments - Senior Analyst
MUFG Global Service
Job Description
About Us MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups.
Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.
MUFG Global Service Private Limited Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific About the Role Position Title: Senior Analyst Corporate Title: Analyst Reporting to: AVP Location: Bengaluru Role Name: Finastra Global PAYplus (GPPSP) Senior Technical Specialist (Sr.
Analyst) Job Summary: We are seeking a seasoned Techno-Functional specialist for Finastra Global PAYplus (GPPSP) who can effectively bridges business and technology. The ideal candidate will bring a balanced mix of functional expertise in payments and technical proficiency in GPP, enabling then to drive product configuration, deliver enhancements, and ensure the resilient, secure, and reliable operation of our global Payment hub. The successful candidate will be part of a growing and dynamic regional team based in Bengaluru, India, responsible for developing, enhancing, and maintaining MUFG application based on Finastra Global PAYplus product for multiple MUFG offices worldwide.
Key Responsibilities: Maintain and enhance the banks Global Payments Hub built on Finastra Fusion Global PAYplus. Perform traces/payment analysis to identify issues, determine root causes and provide clear findings and recommendations for resolution. Execute unit testing, support SIT/UAT, production implementation and post prod monitoring.
Deliver BAU (Business-as-Usual) support for global branches, including incident troubleshooting, root cause analysis, quality assurance, and timely resolution of user queries. Collaborate with cross-functional teams including IT, business stakeholders, infrastructure, and vendor partners to deliver solutions, resolve issues, and drive continuous improvement. Required Skills & Experience To be successful in this Role, you should meet the following requirements. 5-8 years overall IT/Banking tech experience; min. 4 years in payments domain. 1 years hands-on experience on GPP-SP (Preferred) or GPP Classic Finastra Product Processor.
Exposure/Hands on experience with GPP Rule configuration in Validation, Bank Routing, Value Date Determination, Fees, Mapping Out, Debit/Credit Chain processing modules. SQL knowledge to query data base and familiarity with Oracle DB concepts and GPP Fusion database structure. Basic expertise in payment schemes & standards: SWIFT MT, ISO20022, TARGET2/EURO1/CHAPS/RTGS/instant payments.
Preferred Skills/Experience: Finastra certification (FCE, FCI, FCA) Technical foundation: Linux, shell scripting, Oracle SQL, logs/debugging. Knowledge of GPP Delivery module and latest Fusion GPP versions. Exposure to DevOps, cloud deployments, APIs/middleware.
Prior MUFG Experience in Payments area. SDLC experience: design docs, testing (unit/SIT/UAT), release management. Proven in system upgrades (V-up) and high-availability banking environments.
Personal Attributes: Strong analytical and troubleshooting skills. Team player, good communicator, able to work under pressure. Attention to detail and customer-oriented mindset.
Ability to prioritize and manage multiple tasks with flexibility.