Business Analyst

Overview Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. Lead Operational Resilience planning sessions to determine GBM Canada critical business services, impact tolerances, process mapping and vulnerability remediation efforts. Assist with Operational Resilience self-assessments for all GBM Canada critical business services.

Contributes to Operational Resilience efforts to prevent, adapt, respond to, recover, and learn from operational disruptions in collaboration with other BLs and risk management groups (ECM, GRM, etc.). Prepare operational resilience related materials for exercises, committees, crisis task forces, and working groups (external and internal). Coordinate and align with other regions for Operational Resilience.

Assist with audit remediation efforts for GBM operational resilience issues. Assist Manager of Operational Resilience with other duties as required. Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas in accordance with client's values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligation with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high-performance environment and contributes to an inclusive work environment. Candidate Requirements / Must Have Skills Prior experience with Operational Resilience is required; Business Continuity experience considered an asset. 3-4 years as BA, exposure in stakeholder engagement & project management.

Strong organizational, written and verbal communications skills to diverse stakeholders. Advanced computer skills particularly with process mapping tools (Visio), and MS Office (Excel, Word and Power Point, Power BI). Familiarity with regulatory requirements in financial industry.

Nice-To-Have Skills Project management exposure and experience considered an asset. OSFI E-21 Knowledge. Soft Skills Strong collaboration skills.

Detail-oriented. #J-18808-Ljbffr