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Business Analyst - Intermediate

ThoughtStorm

TorontoFull-timeMid LevelOn-site

Job Description

  • Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
  • Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
  • Experience supporting UAT, data validation, and requirements traceability.
  • Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
  • Strong stakeholder management, facilitation, analytical, and communication skills.


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