Business Analyst

Hello, are you… An innovator? A problem solver? A team player? A customer focused thinker? Committed to helping others? Interested in contributing to the health of all Western Australians?

This is an exciting time for HSS and we’re looking for adaptable, motivated, and resilient people to join our growing team.

Before you read this job ad, please note, HSS can make reasonable adjustments to allow you to fully participate in the application and interview process. If this is relevant for you, please refer to the contact details under the ‘Application and Interview Support’ section of this job ad.

About HSS

As the Western Australian Government agency providing shared services to the state’s public health system, we provide a suite of financial, ICT, procurement and supply, and workforce services to more than 65,000 employees across WA’s public health services and hospitals.

Put simply, we work behind the scenes to ensure the WA health system runs smoothly.

Whether you work in our corporate offices, at our customers’ sites, or at our warehouses Boorda and Jindakoort located in Jandakot- we are one united team of over 1,500 people.

Our vision is to provide great services to our customers, be a valued partner, and support the health of all Western Australians. We seek to achieve this by delivering on our purpose of supporting our customers to provide excellent health care.

Find out more about us www.hss.health.wa.gov.au

This is a recruitment pool for Fixed Term Full Time appointments with the possibility of extension(s) and/or permanency.

Successful applicants will be appointed to a centralised Business Analyst pool and may be deployed across a range of strategic Health Support Services and WA Health initiatives, including major digital transformation, clinical reform, ICT, infrastructure, and organisational change programs, based on organisational priorities.

Your new role

We are seeking an enthusiastic and suitably experienced person for the role of Business Analyst.

As a Business Analyst, you will play a key role in shaping and delivering strategic initiatives by identifying business needs, analysing complex problems and recommending innovative, evidence-based solutions.

You will work collaboratively across multiple projects and business areas, and collaborate with Program Managers, Project Managers, stakeholders and multidisciplinary teams to ensure projects deliver measurable business value and align with organisational priorities.

Key Responsibilities

• Lead business analysis activities across the full project lifecycle.
• Engage with stakeholders to understand strategic and operational business needs.
• Elicit, analyse, document and validate business, functional and non-functional requirements.
• Analyse current business processes and develop future-state processes that improve efficiency, effectiveness and service delivery.
• Facilitate workshops, interviews and stakeholder consultations to support decision-making and build consensus.
• Develop high-quality business analysis artefacts including business requirements, process maps, business cases, options analyses and functional specifications.
• Analyse data and information to support evidence-based recommendations and business decisions.
• Work collaboratively with Project Managers, Program Managers, technical teams and business representatives to ensure solutions align with business objectives.
• Support solution design, implementation, business readiness, organisational change, transition planning and benefits realisation.
• Contribute to continuous improvement of business analysis practices, methodologies and governance.

We Are Looking For

We are seeking Business Analysts with demonstrated experience in one or more of the following:

• Delivering business analysis within complex projects, programs or portfolios.
• Large-scale organisational transformation, reform or strategic initiatives.
• Digital, ICT, data, analytics or information management projects.
• Business process improvement, service redesign and operational excellence.
• Requirements elicitation, analysis, documentation and validation.
• Stakeholder engagement, facilitation and relationship management across diverse business groups.
• Developing business cases, process models, functional specifications and other business analysis deliverables.
• Supporting project and program delivery using recognised business analysis and project management methodologies.

Experience within health, government or other large and complex organisations will be highly regarded.

If you thrive in a fast paced, multifaceted working environment, and are eager to contribute to our purpose of supporting our customers to provide excellent health care, we would love to hear from you.

Why join our team

Be part of an organisation that enables you to make a meaningful contribution and positively impact the community in which we live.

Our Core Values

• We put our customers at the heart of what we do.
• We value and care for each other.
• We promise, we own, we do.
• We will find a way.
• We make a difference together.

Diversity, Equity and Inclusion

HSS embraces diversity and believes that our best services come from a workplace where varied perspectives and experiences are welcomed and encouraged. We are committed to creating an equitable and diverse workforce and encourage applications from people with disability, Aboriginal people, people from culturally diverse backgrounds, members of our LGBTQIA+ community, women, youth and mature age. HSS is committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy.

As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Benefits of working with HSS

In addition to a competitive salary, we offer you a range of benefits, which may include (in line with operational requirements):

• 12% employer contributed superannuation into a fund of your choice.
• Access to generous salary packaging arrangements (including living expenses up to $9,010, and meal entertainment up to $2,650, per annum tax free).
• Professional development opportunities and study leave/assistance.
• Flexible working and leave arrangements.
• Discounts with our corporate partners.
• Health and well-being initiatives.
• Employee Assistance Program.
• Other professional and location-based allowances.

Want to know more?

Please contact Stephen Yii, Manager ICT Portfolio on 08 6373 3033 if you would like to discuss more about the role and team you’ll be working with.

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